Want to create a help page that takes UX into consideration

Overseas content distribution company

  • Issue

    Since the perception of customers differs between their headquarters in the United States and Japan, the client wanted to create a help page that takes into account the nuances of Japanese values.

  • Solution & result

    We adjusted the style and level of honorific language in the communications to ensure that the help page was clear and considerate of the Japanese user experience, ultimately crafting content that resonated with Japanese users.

  • Related information
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