[Case study]
Okura Industrial Co., Ltd.
The easy-to-use interface, necessary and robust functionality, and accuracy of the legal engine were also decisive factors.
| Business category | Manufacture and sale of all types of polyethylene and polypropylene products, manufacture and sale of optical functional films, etc., manufacture and sale of particle board, engineered wood boards, plywood, and other engineered wood products. |
|---|---|
| Challenges | The AI translation tool implemented by the company was not user-friendly, and using a free translation tool on a phrase-by-phrase basis made it time-consuming to understand the content. |
| Benefit of introducing solution | The tool is easy to use and makes it easy to understand the content. In addition, the unlimited number of users has reduced the number of translation requests from other departments, allowing the customer to focus on its own work. |
Since its establishment in 1947, Okura Industrial Co., Ltd. has been providing original and custom-made products to a variety of industries and fields. Each and every member of the Okura Industrial Group is committed to creating a bright and comfortable future by continually providing needed products and services.
Interviewees
| Corporate Center Sustainability Promotion Department Legal and Intellectual Property Department, Legal Section Mr. Hirotaka Kozai | |
| In charge of legal work such as contract review and compliance work. |  |
― In what situations do you need translations?
Mr. Kozai:In our department (Legal and Intellectual Property Department), we need to read documents related to contracts with foreign countries, patent-related gazettes and articles.
Our business unit translates e-mails when communicating directly with foreign countries.
In addition, the public relations department needs to send out corporate brochures, disclosure information for shareholders, news releases, etc. in English, which are translated by an outside translation company.
― You were already using another AI translation service before T-tact AN-ZIN®, how did you translate documents before adopting the AI translation service?
Mr. Kozai:We implemented another AI translation tool at our company, but it was not very user-friendly and we didn’t use it much.
I needed to read contract-related English texts and did so without using specialized tools. While ensuring security, I used a free translation service on a phrase-by-phrase basis.
■he ease of use and the accuracy of the legal engine successfully introduced streamlined operations and reduced the number of translation requests from other departments, and allowed the department to focus on its own work. We were also satisfied with the support provided.
― ― What were the deciding factors in switching to T-tact AN-ZIN® from the tools you had already implemented? Did you consider other products at that time?
Mr. Kozai:The service we used before was in some ways very sophisticated and felt like a service for professional translators. We felt that we weren’t using this featThe interface of TOIN’s T-tact AN-ZIN® is easy to use and the high degree of freedom it provides in terms of user management was also significant.
The previous service made it very difficult to add users or change the person in charge, but T-tact AN-ZIN® is easy to use and makes it easy to add and register users.
We also compared it with other companies’ products and found that it was very strong in the field of intellectual property. The fact that it has a well-rounded legal engine that is frequently used by the legal department also merits high praise.
― How has your business changed since implementing T-tact AN-ZIN®?
Mr. Kozai:The interface is user-friendly, enabling more active use, which facilitates understanding the content of foreign documents.
Having worked overseas, I am occasionally asked to translate in-house, but since the number of users is unlimited, I can have them use T-tact AN-ZIN® themselves, so I can concentrate on my main job, which is legal work.
― How do you feel about using T-tact AN-ZIN®?
Mr. Kozai: I am satisfied overall with the high translation accuracy, the ability to translate whole files at once, and the security of the system. I have also asked other users how they feel about using the system, and they seem to be satisfied.
― How would you describe TOIN’s support for this tool?
Mr. Kozai:When we have had problems, TOIN has responded quickly and have been really helpful.
When we first introduced the system, there were times when the translation results were cut off or no translation results were produced due to character count limitations when dealing with traditional Chinese characters. When we approached them, they immediately identified the cause of the problem and took action to address it, making us feel very well supported.
Questions received during the interview
Question：WeI have exceeded the character count on ourmy current plan, being able to obtain tickets for additional characters would be helpful.
Answer：If you have exceeded the number of characters, you can purchase additional characters. Please contact us about what you would like to purchase. We will issue an invoice. (There is no carryover to the following month)
By incorporating AI translation, the entire company has become more efficient, allowing the person in charge to focus on their own work.
TOIN is committed to supporting companies that have implemented T-tact AN-ZIN®. Please feel free to contact us if you have any problems.
