AI Translation[Case study]
MITSUYA Co., Ltd.

As factories achieve DX with automation, adopting AI translation is boosting the speed of the rollout of their products in other countries.

“Building a future for Everyone, Leading the way to the future.” This is the mission of Mitsuya, to contribute to the future of society through plating. Their high level of technology attracts in many inquiries from abroad, spurring the company to actively work to develop products for other countries.

We asked about the background to the adoption of TOIN’s T-tact AN-ZIN® AI translation and how Mitsuya is making use of it.

Interviewee

	Global Marketing Office Director: Mr. Hideo Sawai In charge of making arrangements with clients for new projects abroad and technical guidance for in-company foreign staff. He has spent most of his life in research on applications of surface treatment technology. He has written many papers in both Japanese and English, and has chaired international conferences.

■ Concerns over security in the use of free translation tools

―　How did you handle translations prior to adopting AN-ZIN?

Mitsuya: We asked law offices to translate confidential agreements, and used free online translation tools for other documents.

―　What sort of problems did you have?

Mitsuya: The fact that we couldn’t use the free online translation tools to handle confidential matters concerning our operations made things difficult for us.

―　What led you to consider adopting this service?

Mitsuya: The CEO asked me to look into the matter owing to the concerns over security for the free online translation tools, so I got together with the head of marketing, the leader of R&D, and the person in charge of information management to examine what to do.

■ All the people responsible for choosing from the many AI services available recommended AN-ZIN

―　Did you compare it with products of other companies?

Mitsuya: We did a comparison of five services. One took a long time to start the trial, so we rejected that. We conducted a trial with the remaining four, with four people as the selecting panel.

―　What criteria did you use for the judging?

Mitsuya: We used four points:
(1) security, (2) accuracy of translation, (3), ease of use, and (4) price.

For the accuracy of translation, we took samples from inquiries from other countries to compare how accurately they could handle technical terms for plating. AN-ZIN provided the most correct translations.
We also checked the accuracy of translation for confidentiality agreements with foreign companies. AN-ZIN was first or second for quality in this, depending on the text.

―　Were there other points apart from the accuracy of translation that made you choose AN-ZIN?

Mitsuya: There were three such points.
Firstly, we felt assured for its security.
Next, we were able to quickly trial it, and found the cost performance to be good.
Another key point is that the company gave a good response to us.
All the selection members recommended AN-ZIN./p>

■ Facilitates communication between staff members as well as with clients abroad

―　Have there been any changes in your operations since adopting T-tact AN-ZIN®?

Mitsuya: We don’t have to worry about security when using it in our operations now, so our Japanese staff can broadly apply it to Japanese to English translations and our foreign staff to English to Japanese translations. This has helped smooth communication between team members. I think it has also lifted our productivity.

―　What are your impressions on using it?

Mitsuya: I think it struggles with legal terminology, though the same goes for the other services too.

―　AN-ZIN has a dedicated engine for the legal field. Please consider making use of that engine.

Mitsuya is actively engaging in DX to make their factories more efficient. Adopting AI translation is helping them to accelerate the rollout of Japanese technology in other countries.

TOIN’s proven track record of reliability with 59 years of experience in the translation industry means you can count on us to help you adopt AI translation for your business. We welcome your inquiries with a comprehensive support system in place.